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Returns & Exchanges
At From Great Origins, we stand behind the quality of our artisanal products; if you are not completely satisfied with your purchase, we offer a 30-day window for returns on non-perishable items.
1
Initiate Your Request
Contact our support team with your order number and details of the item you wish to return or exchange.
2
Prepare the Package
Ensure the product is in its original, unopened packaging and securely box it to prevent damage during transit.
3
Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized courier location.
4
Receive Your Refund
Once our quality control team inspects the returned goods, your refund or exchange will be processed within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing